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Etihad Cargo has transitioned to the Microsoft Dynamics 365-driven Pulse CRM to optimize response times and make it easier for customers to communicate and provide feedback

#Etihad #EtihadCargo #MicrosoftDynamics #cargo #logistics #customerenquiries #feedback #bookings #informationrequests #digitalisation #customerserviceagents #customerfocuseddata #casemanagementsystem #purchaserecords #salesinteractions #transparency #visibility #realtimedashboards #customerserviceoffering #conversationintelligence #automation #aircargopartner
Etihad Cargo has transitioned to the Microsoft Dynamics 365-driven Pulse CRM to optimize response times and make it easier for customers to communicate and provide feedback #Etihad #EtihadCargo #MicrosoftDynamics #cargo #logistics #customerenquiries #feedback #bookings #informationrequests #digitalisation #customerserviceagents #customerfocuseddata #casemanagementsystem #purchaserecords #salesinteractions #transparency #visibility #realtimedashboards #customerserviceoffering #conversationintelligence #automation #aircargopartner
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Etihad Cargo enhances customer service capabilities with contact centre system upgrade
Etihad Cargo has transitioned to the Microsoft Dynamics 365-driven Pulse CRM to optimize response times and make it easier for customers to communicate and provide feedback
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